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Frequently Asked Questions
Products and Samples
Our Product Catalog features our complete range of packaging solutions. You can browse product specifications or request samples.
Our Online Store allows you to purchase a selection of products directly in smaller quantities.
In our Product Catalog, add the samples you would like to your cart at $0, then submit your request as an order. Each request is reviewed by our team. TalThi reserves the right to approve or decline sample requests.
No. Our Online Store offers a selection of products available in smaller quantities. To explore our complete range, visit our Product Catalog.
For larger quantities, we recommend contacting our team. We will connect you with the sales representative for your region to find the best solution for your needs.
Yes! Our aluminum containers can be safely used in the microwave when certain guidelines are followed. For precautions and best practices, visit our complete Aluminum in the Microwave page.
Online Store
We ship anywhere in Canada.
You can also select the ''Pick up'' option at the time of payment, to pick up your order at our Saint-Hyacinthe office. This option does not involve any delivery fees
Orders will be processed and send within 48 working hours.
Then, standard delivery delays are 3 to 5 working days. This is clearly indicated at the time of payment.
You can also select the Express shipping at the time of payment.
Shipping costs are calculated at the time of payment.
In Quebec : Free shipping on orders of $100 or more.
Outside Quebec : Free shipping on orders of $150 or more.
To avoid shipping costs, you can also select the ''Pick up'' option at the time of payment and come pick up your order at our Saint-Hyacinthe offices.
To return or exchange an item, please contact ecommerce@talthi.ca within 10 days of receiving your order.
For more information, please refer to our Refund Policy.